10 Tips for Growing SMB Relationships
As the U.S. financial system emerges from the financial crisis and the resulting recession, leading banks are refocusing on the small business banking sector, with some banks reporting strong growth in small business loan originations. Following the financial crisis, banks are seeking to have a more equal balance between new customer acquisition and optimizing existing customer relationships. With this in mind, here are ten tips that banks should consider in growing their relationships with small business customers.